We currently ship to Puerto Rico and the United States through the United States Postal Service (USPS).

Shipping costs depend on your location and the total amount of your purchase:

• Puerto Rico - Standard (3-4 business days): $5.95 for orders of $0.00-$58.99, free for orders of $59.00 or more
• United States - USPS Ground Advantage (6-10 business days, up to 20 days during peak season): $6.95 for orders of $0.00-$58.99, free for orders of $59.00 or more
• United States - USPS Priority Mail (4-5 business days): $10.95 for orders of $0.00-$58.99, $3.95 USD for orders of $59.00 or more

• Order processing takes 2-3 business days after payment is confirmed.
• Purchases made on weekends (Saturday and Sunday) are shipped the next business day.
• Purchases made on holidays are shipped the next business day.

• Puerto Rico: Standard shipping 3-4 business days.
• United States (USPS Ground Advantage): 6 to 10 business days (up to 20 days during peak season).
• United States (USPS Priority Mail): 4 to 5 business days.

Orders placed over the weekend (Saturday and Sunday) or on holidays will be shipped the next business day.

If an incorrect address is provided, the carrier may refuse the package. Mikokos will attempt to correct the address while the package is in transit, but we cannot guarantee delivery in these cases. Any loss due to an incorrect address is the customer's responsibility.

If your order is delayed beyond the estimated delivery time, please contact us so we can follow up with USPS.

If your package is lost, Mikokos and the customer will need to complete a claim process with USPS, which can take up to 10 business days. If the package is confirmed lost, we can offer a refund or replacement.

Orders paid for with PayPal are only shipped to the address associated with your PayPal account. If the package was sent to the wrong address, Mikokos will assist with the redirection or recovery process. However, any losses due to an incorrect PayPal address are not our responsibility.

For shipping-related inquiries, please email us at hello@mikokos.com.

No, all sales are final.

While we don't typically offer refunds, we may review each case individually. If there's a problem with your product, please contact us to discuss whether you can receive a partial or full refund.

To request a refund, please contact us at hello@mikokos.com. Please provide your order number and a description of the problem with your product.

If approved, refunds will be processed through:

• Gift card for future purchases.
• Original payment method used at the time of payment.

Refunds can take between 2 and 30 business days, depending on the payment method and your financial institution.

If your payment was made through PayPal, refund times may vary:

• PayPal Balance: Refund appears the same day.
• PayPal Credit/Debit Card: Refunds may take up to 30 business days, depending on your bank.

Some PayPal or card transactions may be under review, which can take up to 72 business hours. Your order will ship once PayPal authorizes payment.

If PayPal rejects your payment, your order will be canceled and your account may be deactivated. You'll need to contact PayPal directly to resolve the issue and request a refund.

No, gift card purchases are non-refundable. If the return is approved, the refund will be issued as a new gift card for future purchases.

For refund inquiries, please email us at hello@mikokos.com so our customer service team can assist you as soon as possible.

When you subscribe to a Mikokos product, you'll receive automatic shipments based on the frequency you select. You can choose between:

• Every 3 months - 15% discount
• Every 2 months - 15% discount
• Every 1 month - 20% discount

When you select a product, you'll see the option to purchase a one-time purchase or a subscription. Simply choose your preferred delivery frequency and complete the checkout process.

Most Mikokos products are available through subscription.

You will be automatically charged to your established payment method on the renewal date.

Yes! You can change your delivery frequency at any time by logging into your account and managing your subscription in the orders section.

You can unsubscribe at any time via the link in your order confirmation emails or by logging into your account.

We do not offer refunds for processed payments. However, you can cancel your subscription to avoid future charges. See our Return Policy for more information.

Yes, subscriptions renew automatically at the end of each cycle. If you don't want to renew, be sure to cancel before your next billing date.

At this time, we don't offer the option to pause subscriptions, but you can cancel and resubscribe at any time.

If you need help with your subscription, you can contact us at hello@mikokos.com.

Simply create an account or log in to your existing one. You'll be automatically registered and start earning points immediately.

You can earn points by:

• Registration - 200 points
• Entering your date of birth - 200 points
• Leave a product review - 200 points
• Place an order - 5 points for every $1 spent
• Social actions such as liking, sharing, or following us - 50 points each

At checkout, you'll see an option to apply your points as a discount. Every 100 points equals $1 off your purchase.

Yes. Points expire 3 months after you earn them, so don't wait too long to use them!

Yes, rewards can be combined with other discount codes or promotions.

When you refer a friend, they'll get $5 off their first purchase, and once they place an order, you'll get $5 off too!

Log in to your account and you'll see your points displayed in two places:

• In your rewards account dashboard.
• Directly on the product pages, just below the checkout button (when logged in).

Yes, be sure to log in when placing an order or taking any action to ensure your points are tracked correctly.

Our VIP program rewards you based on your total spend. As you level up, you earn more points and unlock exclusive benefits.

Your level is based on your total spending. Once your total purchases reach a new level cap, you'll automatically level up.

• MikoStarter - Everyone starts here.
• MikoMaster - Spend $75 and get 500 bonus points.
• MikoElite - Spend $150 and get 1,000 bonus points.
• MikoLegend - Spend $300 and get 2,000 bonus points.

You'll earn a 15% commission on every qualifying sale you refer, excluding taxes, shipping, and tips.

Payments are processed directly through your affiliate dashboard based on the payment method you select.

No. Joining the Mikokos affiliate program is 100% free.

Self-referrals are not allowed. Commission only applies to sales made to others.

Commissions are typically processed monthly once orders are confirmed and any return period has passed.

No, but knowing our products helps you promote them authentically.

Most payments require a minimum balance, depending on the payment method selected.

You'll have access to a real-time affiliate dashboard where you can track your clicks, sales, and payments.